RETURNS AND EXCHANGES

At Lost Way we strive for excellence in our garments, each piece is put through a comprehensive quality control process to ensure the garments sent out meet our highest standards.

Exchanges – Always Free

• We offer free exchanges on all garments.

• Items must be unworn, undamaged, and in their original condition with tags attached.

• Simply contact our customer service team to arrange your exchange.

Returns – 30 Days

• Returns are accepted within 30 days of the delivery date.

• All returned items are subject to quality control inspection.

• Garments must be unworn, undamaged, and in their original condition with tags attached.

• Once approved, you’ll receive your refund via the original payment method.

How to Start a Return or Exchange

1. Email our support team at info@lostway.co with your order number.

2. We’ll provide you with the return shipping address.

3. Package your item securely and send it back to us.